#1 Shipping Costs and Delivery Time
At Our Caribbean Art, we believe in maintaining transparency, fairness, and flexibility in our shipping process. Therefore, we have chosen to use weight-based shipping costs calculated in the cart, as opposed to offering “free shipping”. This method ensures that customers are only charged based on the actual weight of their purchases, providing a more accurate and fair pricing model. It also offers flexibility, as the shipping cost adjusts according to the weight of the items selected. We feel this fosters trust with our customers, as they can clearly see how their shipping costs are determined, without any hidden fees or charges.
#2 Customs and Import Duties
At Our Caribbean Art, we acknowledge that tax and custom duties are an inevitable part of international commerce. However, we are committed to easing this burden on our customers as much as possible. We strive to manage the cost of our products by upholding the highest quality standards, ensuring that our customers receive the best value for their money. We believe that by maintaining these standards, we can contribute to making art more accessible and enjoyable for everyone, irrespective of geographical boundaries.
#3 Payment Security
At our website, we prioritize your security and privacy above everything else. To ensure the utmost protection of your sensitive information, we have made it a policy not to store any of your payment details on our website. Instead, we have chosen to employ the use of the PayPal portal for all transactions. This decision was made with your safety in mind, as PayPal is known for providing an enhanced level of security. This means you can shop with confidence, knowing that your financial details are in safe hands and shielded from any potential threats or breaches.
#4 Quality Concerns
At Our Caribbean Art, we pride ourselves on delivering the finest quality of canvas prints that meet the lofty standards of Giclee Quality. Our prints are crafted using 100% Cotton Canvas, OEM Archival Inks, and are topped with a UV Protective coating to ensure a lifetime of visual pleasure. As Caribbean Art holds a special place in our hearts, we are devoted to ensuring that each piece is presented and appreciated as a world-class artwork. Our commitment to high-quality materials and meticulous craftsmanship guarantees that the beauty of the Caribbean is captured in every print.
#5 Return and Refund Policies
At Our Caribbean Art, our primary commitment is the satisfaction of our customers. We take great pride in the quality of our prints and strive to ensure that every customer is pleased with their purchase. To this end, we offer a 30-day Money Back guarantee. This means that, should any issue arise with a print, we will make every effort to rectify the situation. If a resolution cannot be reached, we assure a complete refund of the payment, with no requirement for the print to be returned. Your happiness is our main objective, and we believe in standing by our products and our customers wholeheartedly.